Privacy Policy version 1.0

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and services users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via

1.5 In this policy, “we”, “us” and “our” refer to [For more information about us, see Section 13.]

2. How we use your personal data

In our application we do not use and persist any personal data.

3. Content you provide through our products ("customer data")

3.1 We do not host, store, transmit, receive or collect any content that you provide through our products when you use server or data center version of Atlassian product. All content that you post, send, receive and share are stored within internal infrastructure of the host product.

3.2 We may collect and store some content that you post, send, receive and share through our cloud products when you use cloud version of Atlassian product. This content includes any information about you that you may choose to include. Examples of content we collect and store include:

  • Customer Tools app:  notes added to customer entity, organization names from Jira Service Desk,

  • All products: any feedback you provide to us.

Content also includes the files and links you upload to the Services.

3.3 If you are using a cloud license with our cloud product, you hereby grant to Hobly a royalty-free, non-exclusive, non-transferable right and license to use, copy, store and display the data you upload to the product (“customer data”) solely for the purpose of enabling Hobly to provide services under the agreement of .

3.4 We do not collect personal data from our customers when using our products other than identification numbers associated with their Atlassian Account, except that ones that customer may include in the content as mentioned in 7.2. We collect usage data on an anonymous basis. We use that numbers to identify our customers, provide our services, respond to technical issues, provide support and analyze (on an aggregated and anonymous basis) the use of our services.

3.5 Our cloud products are stored on IBM Cloud. Security of hosted data is provided by our hosting provider which applies security best practices. Details about privacy policy and security measures put in place by IBM Cloud are available here. IBM Cloud servers running our cloud products are hosted in EU-DE region.

4. Amendments

4.1 We may update this policy from time to time by publishing a new version on our website:

4.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

4.3 We may notify you of significant changes to this policy by email.

5. About cookies

5.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

5.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

5.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

6. Cookies that we use

6.1 We use cookies for the following purposes:

(a) analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics cookies: );

7. Cookies used by our service providers

7.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

7.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: . The relevant cookies are: .

8. Managing cookies

8.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)   (Chrome);

(b)   (Firefox);

(c)   (Opera);

(d)   (Internet Explorer);

(e)   (Safari); and

(f)   (Edge).

8.2 Blocking all cookies will have a negative impact upon the usability of many websites.

8.3 If you block cookies, you will not be able to use all the features on our website.

9. Our details

9.1 This website and Atlassian plugins are owned and operated by

9.2 We are registered in Poland under registration number 0000800634, and our registered office is at Warszawa, ul. Aleje Jerozolimskie 155.

9.3 You can contact us:

(a) by email, using

10. Data protection officer

15.1 Our data protection officer’s contact details are: